Privacy policy

Last updated: September 24, 2026

L'Entité Nexus inc., which operates the Veuve Noire brand, is committed to protecting the personal information of its website users and takes the necessary measures to ensure its confidentiality, in accordance with Quebec's Law 25, the European GDPR, the California CCPA and Canada's PIPEDA.

This English version is provided for convenience. In case of discrepancy, the French version prevails.

1. Terms of use

These terms apply to the website owned and operated by L'Entité Nexus inc., a business corporation (NEQ 1182322496) whose head office is located at 1500, boulevard Shevchenko, Montréal (Québec) H8N 1P1, under the Veuve Noire brand (hereinafter "Veuve Noire" or "we"). The person in charge of the protection of personal information is Jarod Idir, who can be reached at contact@veuvenoire.org. By using or browsing the site, you agree to comply with these terms. Veuve Noire reserves the right to amend these terms and to remove, modify or update all or part of the site's content, at its sole discretion and without notice.

2. Security and confidentiality

Veuve Noire recognizes the importance of confidentiality and the sensitivity of your personal information, and takes reasonable measures to protect it against accidental loss and unauthorized access, use, modification and disclosure. Veuve Noire cannot, however, guarantee the security of information sent through the site; the user assumes any risk related to its use.

3. Cookies

A cookie is a small text file saved on the hard drive of the user's computer. It is harmless and cannot contain viruses.

Necessary cookies (mandatory)

Essential to the operation of the site: authentication, security, session management, language preferences. They cannot be disabled.

Analytics cookies

To analyze visits, Veuve Noire uses analytics tools that record certain behaviours (number of visits, path taken, duration). Under no circumstances does the cookie make it possible to identify the user.

✅ Zero advertising, zero sharing. Veuve Noire displays no third-party advertising, has no advertising partners and does not share, sell or transfer any data to third parties for commercial purposes. Your browsing data and personal information remain strictly confidential.

4. Collection of personal information

Veuve Noire may collect the following information when you use our services:

First and last name
Email address
Phone number
Information about your request or your situation
Browsing and site usage data

This information is collected for the following purposes:

Providing our analysis, training and support services
Managing communications and file follow-up
Improving our services and the user experience
Complying with our legal obligations
Informing you about our services (with your consent)

Material provided as part of a service

Veuve Noire does not collect any information about third parties. The material you give us as part of a service is kept for as long as the service requires, then destroyed; it is never shared with a third party without your written consent, except where required by law. Any material obtained unlawfully is refused and destroyed.

5. Your rights

Under Quebec's Law 25, the GDPR, the CCPA and PIPEDA, you have the following rights:

Right of access — access the personal information we hold about you.
Right to rectification — correct inaccurate or incomplete information.
Right to erasure — request the deletion of your information.
Right to withdraw consent — withdraw your consent at any time.
Right to object — object to processing for non-essential purposes.
Right to portability — obtain your data in a structured format.

To exercise your rights, contact us at contact@veuvenoire.org. We will reply within the time limits set by applicable law (30 days).

6. Intellectual property

The site and all its content, features and functionality belong exclusively to L'Entité Nexus inc. and are protected by Quebec, Canadian and foreign intellectual property laws. The name "Veuve Noire", the logo and all names, logos and slogans displayed on the site are trademarks of L'Entité Nexus inc.

7. Disclaimer of warranties

The site's content is published for information purposes only and is offered "as is" as of the last update. Veuve Noire makes no warranty, express or implied, as to the accuracy, reliability, completeness or validity of the information published.

8. Limitation of liability

To the extent permitted by applicable law, and except in case of gross or intentional fault, Veuve Noire, its directors, affiliates, agents, employees and suppliers cannot be held liable for any damage resulting directly or indirectly from the use or performance of the site.

9. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify and hold harmless Veuve Noire and its directors, agents, employees and suppliers from any claim arising from your breach of these terms.

10. Governing law and jurisdiction

The site and these terms are governed by the laws of the Province of Quebec and the applicable federal laws of Canada. Any dispute will be submitted to the exclusive jurisdiction of the courts of the Province of Quebec.

11. Contact

For any question about this policy, or to exercise your rights:

Person in charge of the protection of personal information: Jarod Idir
Secure email: contact@veuvenoire.org
Address: L'Entité Nexus inc. (Veuve Noire), 1500, boulevard Shevchenko, Montréal (Québec) H8N 1P1, Canada

We undertake to respond to your requests within 30 days, as required by law.